UX/UI

UX/UI

UX/UI

Wireframes

Wireframes

Wireframes

Mobile

Mobile

Mobile

Skinsense

Skinsense

This project was created as part of a BrainStation design course, focusing on solving real-world problems through user-centered design. The challenge was to design a mobile skincare app that simplifies routines, provides personalized recommendations, and empowers users to track their progress effectively. Through research, ideation, and prototyping, the project demonstrates the application of key UX principles to address common pain points in the skincare industry.

This project was created as part of a BrainStation design course, focusing on solving real-world problems through user-centered design. The challenge was to design a mobile skincare app that simplifies routines, provides personalized recommendations, and empowers users to track their progress effectively. Through research, ideation, and prototyping, the project demonstrates the application of key UX principles to address common pain points in the skincare industry.

Service

Service

UX Design

UX Design

Tools Used

Tools Used

Figma

Figma

Completion Timeline

Completion Timeline

4 Weeks

4 Weeks

A quest to move beyond one-size-fits-all solutions, and towards a personalized approach that truly supports every person’s skin health

A quest to move beyond one-size-fits-all solutions, and towards a personalized approach that truly supports every person’s skin health

What's the problem?

What's the problem?

Skincare is deeply personal, yet for many, the journey to find the right routine feels anything but. With countless products promising flawless results, people are often left overwhelmed, unsure where to start or how to choose the right solutions for their unique needs. Many people face similar struggles—unclear guidance, routines that don’t adapt to life’s changes, and a lack of personalized insights to navigate their skincare challenges. These gaps not only frustrate users but also reveal deeper issues within the skincare industry: a reliance on one-size-fits-all solutions that fail to address the diverse and evolving needs of individuals.

Skincare is deeply personal, yet for many, the journey to find the right routine feels anything but. With countless products promising flawless results, people are often left overwhelmed, unsure where to start or how to choose the right solutions for their unique needs. Many people face similar struggles—unclear guidance, routines that don’t adapt to life’s changes, and a lack of personalized insights to navigate their skincare challenges. These gaps not only frustrate users but also reveal deeper issues within the skincare industry: a reliance on one-size-fits-all solutions that fail to address the diverse and evolving needs of individuals.

Doing the research

Doing the research

Primary research

Primary research

I reviewed a variety of literature and online publications in order to better understand the problem space and identify current gaps in technology. I scoured online communities, forums, and social media to collect some initial data (in the form of comments, discussions, etc.) from representative users.

I reviewed a variety of literature and online publications in order to better understand the problem space and identify current gaps in technology. I scoured online communities, forums, and social media to collect some initial data (in the form of comments, discussions, etc.) from representative users.

To better understand the underlying factors that affect their skincare experiences, I conducted 1-on-1 interviews with 3 users. This allowed them to share their stories and emotions freely leading to four key takeaways. 

To better understand the underlying factors that affect their skincare experiences, I conducted 1-on-1 interviews with 3 users. This allowed them to share their stories and emotions freely leading to four key takeaways. 

Exploring challenge areas

Exploring challenge areas

  1. Consistency is a challenge
    Many users struggle to stick to a routine, often due to lack of motivation, time, or visible short-term results. \ 

  2. Choosing the right product
    Users often lack knowledge about active ingredients and how they address specific concerns, or which ingredients to avoid for sensitivities or allergies. Breakouts can discourage users from trying new products.

  3. Skincare needs change
    Factors like seasons, travelling, menstruation, diet, stress, and age, requiring dynamic updates to recommendations.

  4. Trust is crucial in skincare
    Users need to feel confident in the app's suggestions, they may struggle to distinguish marketing hype from genuine benefits. 

  5. Information Overload
    Conflicting advice from online sources, social media, and friends can make it hard to discern what’s truly effective.

Our different user types

Our different user types

Skincare routines are influenced by a wide range of factors, including age, skin type, lifestyle, knowledge level, and personal priorities. Each user has unique needs and goals, based on the primary research and interview answers, I created these 3 personas:

Skincare routines are influenced by a wide range of factors, including age, skin type, lifestyle, knowledge level, and personal priorities. Each user has unique needs and goals, based on the primary research and interview answers, I created these 3 personas:

Piecing together the findings, I asked:

Piecing together the findings, I asked:

How might we deliver personalized, effective skincare solutions
for users at all experience levels?
How might we deliver personalized, effective skincare solutions
for users at all experience levels?

Ideation

Ideation

Design goals

Design goals

I articulated a few design goals that acted as guiding principles for this project. The designs should ...

I articulated a few design goals that acted as guiding principles for this project. The designs should ...

Create an intuitive, user-friendly interface that allows easy navigation and engagement, encouraging consistent use and user retention

Create an intuitive, user-friendly interface that allows easy navigation and engagement, encouraging consistent use and user retention

Provide clear, transparent information about products, ingredients, and potential benefits to build trust and promote informed decision-making

Provide clear, transparent information about products, ingredients, and potential benefits to build trust and promote informed decision-making

Empower users with personalized recommendations and progress tracking to help them manage and improve their skincare routine effectively.

Empower users with personalized recommendations and progress tracking to help them manage and improve their skincare routine effectively.

Wireframes & userflows

Wireframes & userflows

From there, I started brainstorming and sketching out wireframes and user flows

From there, I started brainstorming and sketching out wireframes and user flows

Solution

Solution

Hi-fidelity Mockups

Hi-fidelity Mockups

SkinSense is a comprehensive skincare app designed to personalize and optimize your skincare routine. The app tracks and logs key information, offering tailored recommendations based on quiz responses, AI, and user data.

SkinSense is a comprehensive skincare app designed to personalize and optimize your skincare routine. The app tracks and logs key information, offering tailored recommendations based on quiz responses, AI, and user data.

Homepage & Tracking
Homepage & Tracking

Features

  • Skincare routine list (morning and night)

  • Calendar view tracking with daily streak

  • Check list for logging skin health

Problems trying to be solved

  • Re-enforces product knowledge/use and consistency

  • Visualizes skincare routine adherence over time and motivates consistency through streak tracking

  • Empowers users to monitor progress and identify patterns and better understanding of how products or environmental factors impact their skin

Features

  • Skincare routine list (morning and night)

  • Calendar view tracking with daily streak

  • Check list for logging skin health

Problems trying to be solved

  • Re-enforces product knowledge/use and consistency

  • Visualizes skincare routine adherence over time and motivates consistency through streak tracking

  • Empowers users to monitor progress and identify patterns and better understanding of how products or environmental factors impact their skin

Camera & AI
Camera & AI

Features

  • Skincare routine list (morning and night)

  • Calendar view tracking with daily streak

  • Check list for logging skin health

Problems trying to be solved

  • Increase users’ engagement with the category filter

  • Help users to easily filter the shopping items that they are interested in

  • (visual) Adding more visual elements in the category menu makes it easier to distinguish each category items

Features

  • Skincare routine list (morning and night)

  • Calendar view tracking with daily streak

  • Check list for logging skin health

Problems trying to be solved

  • Increase users’ engagement with the category filter

  • Help users to easily filter the shopping items that they are interested in

  • (visual) Adding more visual elements in the category menu makes it easier to distinguish each category items

Prototype

Prototype

Reflections

Reflections

From this design challenge, I aimed to help users easily and effectively manage their skincare routines while addressing their unique needs. By creating features like personalized routine lists, photo-based progress tracking, and ingredient identification tools, I sought to simplify the often overwhelming skincare process. Since many users struggle with building routines or understanding which products are best for their skin, offering personalized recommendations and insights can significantly enhance their experience. Providing clear guidance and adaptive tools helps users feel more confident in their skincare journey, leading to better results and higher satisfaction.
In the next step of my design process, I plan to conduct user testing to validate my solutions. I want to assess if users find the personalized routine list intuitive, the photo-based tracking insightful, and the ingredient identification tool helpful in making informed product choices. Design is an iterative process, and I am committed to refining these features based on feedback to ensure the app truly supports users in their skincare goals. My ultimate aim is to create a seamless and empowering experience that users can rely on every day.
From this design challenge, I aimed to help users easily and effectively manage their skincare routines while addressing their unique needs. By creating features like personalized routine lists, photo-based progress tracking, and ingredient identification tools, I sought to simplify the often overwhelming skincare process. Since many users struggle with building routines or understanding which products are best for their skin, offering personalized recommendations and insights can significantly enhance their experience. Providing clear guidance and adaptive tools helps users feel more confident in their skincare journey, leading to better results and higher satisfaction.
In the next step of my design process, I plan to conduct user testing to validate my solutions. I want to assess if users find the personalized routine list intuitive, the photo-based tracking insightful, and the ingredient identification tool helpful in making informed product choices. Design is an iterative process, and I am committed to refining these features based on feedback to ensure the app truly supports users in their skincare goals. My ultimate aim is to create a seamless and empowering experience that users can rely on every day.

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Kathy Dang

UX & Product Designer

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Let’s work together

© 2025. Designed by Kathy Dang

Kathy Dang

UX & Product Designer

X Logo
Instagram Logo
Linkedin Logo

Let’s work together

© 2025. Designed by Kathy Dang

Kathy Dang

UX & Product Designer

X Logo
Instagram Logo
Linkedin Logo

Let’s work together

© 2025. Designed by Kathy Dang